Shipping policy
Shipping Policy
Last Updated: December 2025
At HJR Fishing, we work hard to process and ship your order as quickly and safely as possible. Please read our shipping guidelines below.
Order Processing Time
Most orders are processed within 2–4 business days.
Processing times may be longer during:
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product launches
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holidays
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high-volume seasons
We do not process or ship orders on weekends or major holidays.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on:
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your location
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package weight
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chosen shipping method
Delivery times shown at checkout are estimates provided by the carrier and are not guaranteed.
Tracking Information
Once your order ships, you will receive a confirmation email containing your tracking number.
Tracking updates may take 24–48 hours to appear after the package is accepted by the carrier.
Lost, Stolen, or Delayed Packages
Once a package is handed to the shipping carrier, HJR Fishing is not responsible for:
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lost packages due to incorrect addresses
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shipping carrier delays
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weather-related delays
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stolen packages after delivery
We will do our best to help you contact the carrier, but replacements or refunds cannot be guaranteed for carrier-related issues.
Incorrect Addresses
Please check your shipping information carefully before placing an order.
If an incorrect address is entered and the order has already shipped, we cannot reroute the package or issue refunds for carrier loss.
Damaged Orders
If your order arrives damaged, you must contact us within 30 days of delivery.
Please include:
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your order number
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photos of the packaging
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photos of the damaged item
We will help you resolve the issue based on carrier rules and our Refund & Return Policy.
How to Get Help
If you have any questions about shipping:
Fill out the form in the Contact tab on our home page.